Privacy Policy

Introduction

The Australian Literacy and Numeracy Foundation (ALNF) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our organisation.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, postal address, and other contact information you voluntarily provide.
• Donation Information: Payment details when you make a donation (processed securely through third-party payment providers).
• Volunteer Information: Information provided in volunteer applications including background check consent.
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Process donations and provide receipts
• Communicate with you about our programs and initiatives
• Respond to enquiries and provide support
• Manage volunteer applications and placements
• Send newsletters and updates (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect some functionality of our website.

Your Rights

Under Australian Privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

Children's Privacy

We do not knowingly collect personal information from children under 13 years of age. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: